FAQ & Site Info
Terms of ServiceWelcome to the Weloveglassblown shop.
We are delighted to assist anyone who loves collecting of Glass Animal Figurines. Also, help for finding the beautiful gifts or unique souvenirs. We are prompt to answer any question.
Our goal is to deliver the best services & satisfaction to buyers. We hope that the buyers will feel happy and come to visit us more than once.
PAYMENT: We accept the payment via PayPal. Also, any credit cards can be accepted via Paypal although you don't have the Paypal account.
Payment should generally be made within 2 days after purchase. If you are having any difficulty with payment, please contact us and we will try to assist you.
SHIPPING & DELIVERY: We will ship within 2 business days after the cleared payment.
We deliver the shipment via Thailand Post Office. It is the International Standard Registered Air Mail. A tracking number is provided. And insurance is included.
The shipment takes approximately 7-21 business days to be reached to the buyers.
The shipment is well wrapped to protect damaged or broken. Also, having the Label of “Fragile: Handle with Care”.
Combined Shipping: We offer the combined shipping. Normally the shipping rate is the Flat rate of $US 7.90 per item. And then the combined shipping fee is $US 3.90 per additional item.
For the origin it is traced at http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en.
For the destination it is tracked at their Local Post Offices. Each local website can be checked at http://www.thailandpost.co.th/upload/list_RCP.htm. Please be noted that some Local Post Offices cannot be given the information. In this case please be waiting as the informed delivery time.
REFUND POLICY: Please let us know within 14 days after receiving the products. We will give the full refund (the product price + shipping fee). Please be noted that the Buyer is responsible for the returning shipping charge.